HOPE CHATBOT
We will answer your burning questions about work!
How it works?
01
Start a conversation with Hope by clicking the "Launch Bot" button.
- The Hope chatbot provides assistance with employment-related matters (e.g., answering questions about labor law, union membership, how to prepare for a job interview, etc.).
- Choose a topic that interests you!
02
You will now receive a set of predefined questions that will guide you to the desired answer.
- You can also type additional responses in the chat.
- After receiving an answer to your question, you can also choose follow-up questions related to the topic.
03
If Hope's answer was not comprehensive and you need more information, you can connect with a consultant.
- If you have any feedback about the bot's performance, let us know!
About Hope
Hope is a conversational bot designed to provide employees with a quick and easy way to get answers to their questions and receive assistance. It simulates a real conversation with the user based on a "decision tree" model. Hope was built based on hundreds of pages of legal analyses and the expertise of experienced union members, which makes her the best advisor you could wish for!
About OPZZ
The All-Poland Alliance of Trade Unions (OPZZ) is a representative trade union organization as defined by the Act on the Social Dialogue Council and other social dialogue institutions. It consistently strives to implement fundamental principles in Poland, such as freedom, equality, social solidarity, democracy, tolerance, social justice, and the right to a dignified life, decent work and wages, and a fair pension — free from any exclusions.
OPZZ is the initiator of the creation of Hope.
About CoopTech Hub
CoopTech Hub is the first cooperative technology center in Poland, operated by PLZ Spółdzielnia. Our goal is to create a community based on trust through the digital reboot of cooperatives. We educate, train, advise, and implement our own technological solutions. We perceive innovation as a public service that should be universally accessible and understandable.
CoopTech Hub designed and coordinated the development of Hope.
